Catalog
CATALOG
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EN
Privacy Policy
The provisions of the Privacy Policy regarding information and personal data (hereinafter referred to as the "Privacy Policy") apply to any type of information that the online store may collect about the user when they use the programs, goods, and products presented in the store. Our privacy policy is based on the requirements of the General Data Protection Regulation (GDPR) of the European Union, as well as Article 6 of the Law of Ukraine "On Personal Data Protection" dated June 1, 2010, No. 2297-VI.
Definitions
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1.1. Privacy Policy operates with the following definitions:
1.1.1. "Administration of the online store" (hereinafter - Administration). Employees who control and manage the resources of the online store. Specifically, they represent the interests of and act on behalf of the online store, process and organize the processing of personal data provided by the User, and determine the purposes of such processing, as well as the scope and type of data to be processed.
1.1.2. "Personal data". Information of any type, and its part, that is directly or indirectly related to a certain or identifiable person.
1.1.3. "Processing of personal data". All actions with the personal data of the user, and the totality of such actions (which may also require the use of automated devices). This includes: systematization, collection, accumulation, storage, as well as clarification (updating and, if necessary, modification), use, extraction, transmission, blocking, deletion, or complete destruction of personal data.
1.1.4. "Confidentiality of personal data". A requirement, mandatory for compliance by the Administration of the online store, as well as other individuals who have access to the personal data of the user. This requirement also prohibits the distribution of such data without prior consent from the user (subject of personal data) or other legal grounds.
1.1.5. "User". A person who has gained access to the website of the online store via the Internet and uses the resources and capabilities of the online store.
1.1.6. "Cookies". A small amount of information (data) sent and stored on the user's computer by a web server. The web browser or web client sends it back to the web server through an HTTP request whenever it tries to open a page of the site.
1.1.7. "IP Address". A unique network address of a node in a computer network built on the principles of the IP protocol.
1.1.1. "Administration of the online store" (hereinafter - Administration). Employees who control and manage the resources of the online store. Specifically, they represent the interests of and act on behalf of the online store, process and organize the processing of personal data provided by the User, and determine the purposes of such processing, as well as the scope and type of data to be processed.
1.1.2. "Personal data". Information of any type, and its part, that is directly or indirectly related to a certain or identifiable person.
1.1.3. "Processing of personal data". All actions with the personal data of the user, and the totality of such actions (which may also require the use of automated devices). This includes: systematization, collection, accumulation, storage, as well as clarification (updating and, if necessary, modification), use, extraction, transmission, blocking, deletion, or complete destruction of personal data.
1.1.4. "Confidentiality of personal data". A requirement, mandatory for compliance by the Administration of the online store, as well as other individuals who have access to the personal data of the user. This requirement also prohibits the distribution of such data without prior consent from the user (subject of personal data) or other legal grounds.
1.1.5. "User". A person who has gained access to the website of the online store via the Internet and uses the resources and capabilities of the online store.
1.1.6. "Cookies". A small amount of information (data) sent and stored on the user's computer by a web server. The web browser or web client sends it back to the web server through an HTTP request whenever it tries to open a page of the site.
1.1.7. "IP Address". A unique network address of a node in a computer network built on the principles of the IP protocol.
GENERAL PROVISIONS
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2.1. By using the website of this online store for their purposes, the User fully agrees with the provisions of the Privacy Policy and the conditions for the processing of personal information (data).
2.2. If the User does not agree with all or any of the terms outlined in the Privacy Policy, they must stop using the services of the online store.
2.3. The provisions of the Privacy Policy apply exclusively to this online store. Our website may contain links to other websites not operated by us. We are not responsible for their content. We recommend that you review the privacy policy of each website you visit, if available.
2.4. The administration does not verify the accuracy of the personal data provided by the User.
2.2. If the User does not agree with all or any of the terms outlined in the Privacy Policy, they must stop using the services of the online store.
2.3. The provisions of the Privacy Policy apply exclusively to this online store. Our website may contain links to other websites not operated by us. We are not responsible for their content. We recommend that you review the privacy policy of each website you visit, if available.
2.4. The administration does not verify the accuracy of the personal data provided by the User.
ABOUT THE SUBJECT OF THE PRIVACY POLICY
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3.1. The provisions of the Privacy Policy define the obligations of the Administration of the online store regarding the non-disclosure and confidentiality of personal data provided by the User. This information (data) may be requested by the Administration to register the User on the website of the online store or to place an order for the purchase of a product available in the online store.
3.2. The personal information of the User that may be used and processed in accordance with the provisions of this Privacy Policy must be entered by the User into the registration form on the website of the online store. The list of personal data to be provided should include the following:
3.2.1. Full name (first name, last name, patronymic);
3.2.2. Contact phone number;
3.2.3. Email address;
3.2.4. Shipping address for the product purchased in the online store by the User.
3.3. The Administration of the online store takes all possible measures to protect the following confidential information of Users:
IP address
Cookies
Browser information
Access time to the online store website.
3.3.1. Refusal to save cookies may lead to restricted access to certain sections of the online store, such as those requiring authorization.
3.3.2. The online store collects statistics based on the IP addresses of users and visitors. The collected data may be necessary for the Administration to identify and correct possible technical errors, as well as to monitor the legality of financial transactions carried out through the resources of the online store.
3.4. Any data that has not been specifically specified earlier (e.g., purchase history, information about the User's operating system, etc.) must be securely protected. Furthermore, this data shall not be disclosed except in the cases specified in clauses 5.2 and 5.3 of this Privacy Policy.
3.2. The personal information of the User that may be used and processed in accordance with the provisions of this Privacy Policy must be entered by the User into the registration form on the website of the online store. The list of personal data to be provided should include the following:
3.2.1. Full name (first name, last name, patronymic);
3.2.2. Contact phone number;
3.2.3. Email address;
3.2.4. Shipping address for the product purchased in the online store by the User.
3.3. The Administration of the online store takes all possible measures to protect the following confidential information of Users:
IP address
Cookies
Browser information
Access time to the online store website.
3.3.1. Refusal to save cookies may lead to restricted access to certain sections of the online store, such as those requiring authorization.
3.3.2. The online store collects statistics based on the IP addresses of users and visitors. The collected data may be necessary for the Administration to identify and correct possible technical errors, as well as to monitor the legality of financial transactions carried out through the resources of the online store.
3.4. Any data that has not been specifically specified earlier (e.g., purchase history, information about the User's operating system, etc.) must be securely protected. Furthermore, this data shall not be disclosed except in the cases specified in clauses 5.2 and 5.3 of this Privacy Policy.
GOAL OF COLLECTING USER PERSONAL DATA
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4.1. The personal information (data) provided by the User may be used by the representatives of the online store administration for the following purposes:
4.1.1. To accurately identify the User who has purchased goods on the online store's website.
4.1.2. To provide the User with access to the resources of the online store.
4.1.3. To establish and maintain communication with the User. This includes sending informational messages, requests about the use of the online store's resources, service requests, and processing other User inquiries.
4.1.4. To determine the User's location for the purpose of improving security when using the resources and features of the online store, as well as to prevent and protect against fraud.
4.1.5. To confirm the completeness and accuracy of the data provided by the User.
4.1.6. To create an account necessary for placing orders and making purchases, only with the User's consent.
4.1.7. To provide the User with information about the status of their order.
4.1.8. To process and receive payments, confirm tax benefits, taxes, and to dispute payments (if necessary).
4.1.9. To provide the User with effective customer and technical support in case of issues related to the use of the online store's website.
4.1.10. To provide the User (with their consent) information about product updates, special offers, prices, as well as newsletters and other materials from the online store or its partners.
4.1.11. To conduct promotional campaigns and other advertising activities (with the User's consent).
4.1.12. To grant the User access to the websites and services of the online store's partners.
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4.1.1. To accurately identify the User who has purchased goods on the online store's website.
4.1.2. To provide the User with access to the resources of the online store.
4.1.3. To establish and maintain communication with the User. This includes sending informational messages, requests about the use of the online store's resources, service requests, and processing other User inquiries.
4.1.4. To determine the User's location for the purpose of improving security when using the resources and features of the online store, as well as to prevent and protect against fraud.
4.1.5. To confirm the completeness and accuracy of the data provided by the User.
4.1.6. To create an account necessary for placing orders and making purchases, only with the User's consent.
4.1.7. To provide the User with information about the status of their order.
4.1.8. To process and receive payments, confirm tax benefits, taxes, and to dispute payments (if necessary).
4.1.9. To provide the User with effective customer and technical support in case of issues related to the use of the online store's website.
4.1.10. To provide the User (with their consent) information about product updates, special offers, prices, as well as newsletters and other materials from the online store or its partners.
4.1.11. To conduct promotional campaigns and other advertising activities (with the User's consent).
4.1.12. To grant the User access to the websites and services of the online store's partners.
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Methods and Terms of Personal Data Processing
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5.1. The processing of personal data (data) provided by the User is carried out without time limitation by any legal means (if necessary, using automated data collection tools or without them).
5.2. The User agrees that representatives of the online store Administration have the right to transfer personal data to third parties. This includes courier services, postal organizations, etc. These data may be transferred to third parties solely for the purpose of fulfilling the order placed by the User in the online store (including for the delivery of the Product).
5.3. The User's personal information may be provided to government authorities. However, this is only based on current legislation.
5.4. In case of loss or disclosure of the User's personal information, the online store Administration undertakes to inform the User about it.
5.5. The online store Administration commits to taking all possible measures to protect the User's personal data from illegal or accidental access, damage, destruction, blocking, and other unlawful actions by third parties.
5.6. The online store Administration undertakes all possible measures to prevent damage and other negative consequences that may result from the loss or disclosure of the User's personal information.
5.2. The User agrees that representatives of the online store Administration have the right to transfer personal data to third parties. This includes courier services, postal organizations, etc. These data may be transferred to third parties solely for the purpose of fulfilling the order placed by the User in the online store (including for the delivery of the Product).
5.3. The User's personal information may be provided to government authorities. However, this is only based on current legislation.
5.4. In case of loss or disclosure of the User's personal information, the online store Administration undertakes to inform the User about it.
5.5. The online store Administration commits to taking all possible measures to protect the User's personal data from illegal or accidental access, damage, destruction, blocking, and other unlawful actions by third parties.
5.6. The online store Administration undertakes all possible measures to prevent damage and other negative consequences that may result from the loss or disclosure of the User's personal information.
ABOUT THE OBLIGATIONS OF THE PARTIES
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6.1. The User agrees to:
6.1.1. Provide accurate information about their personal data that may be required for providing the services of the online store.
6.1.2. Update and supplement the provided personal information if it has changed.
6.2. The Administration of the online store agrees to:
6.2.1. Use the information provided by the user solely for the purpose outlined in paragraph 4 of this Privacy Policy.
6.2.2. Ensure the secure storage of the information, prevent its disclosure without the user’s written consent, not sell, exchange, publish, or disclose the personal information (data) provided by the user in any other way, except in the cases specified in paragraphs 5.2 and 5.3 of this Privacy Policy.
6.2.3. Take all possible measures to ensure and maintain the confidentiality of the personal information (data) provided by the user.
6.2.4. Block personal data related to the user immediately upon receiving a request or inquiry from the user (or their legal representative, including the personal data protection authority).
6.1.1. Provide accurate information about their personal data that may be required for providing the services of the online store.
6.1.2. Update and supplement the provided personal information if it has changed.
6.2. The Administration of the online store agrees to:
6.2.1. Use the information provided by the user solely for the purpose outlined in paragraph 4 of this Privacy Policy.
6.2.2. Ensure the secure storage of the information, prevent its disclosure without the user’s written consent, not sell, exchange, publish, or disclose the personal information (data) provided by the user in any other way, except in the cases specified in paragraphs 5.2 and 5.3 of this Privacy Policy.
6.2.3. Take all possible measures to ensure and maintain the confidentiality of the personal information (data) provided by the user.
6.2.4. Block personal data related to the user immediately upon receiving a request or inquiry from the user (or their legal representative, including the personal data protection authority).
Responsibility of the Parties
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7.1. If the Administration of the online store fails to fulfill its obligations, it is fully responsible for compensating the damages caused to the User in connection with the unlawful use of their personal information.
7.2. In the case of loss or disclosure of the User's confidential data, the Administration is not responsible if the data:
7.2.1. became publicly available earlier;
7.2.2. was obtained from third parties before it was received by the representatives of the Administration of this online store;
7.2.3. was disclosed with the consent of the User or their legal representative.
7.2. In the case of loss or disclosure of the User's confidential data, the Administration is not responsible if the data:
7.2.1. became publicly available earlier;
7.2.2. was obtained from third parties before it was received by the representatives of the Administration of this online store;
7.2.3. was disclosed with the consent of the User or their legal representative.
Dispute Resolution Procedure Between the Parties
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8.1. Before resorting to legal action, the Parties agree to submit written claims and offer a proposal for dispute resolution in order to settle the dispute between the User and the Administration.
8.2. The recipient of the claim must notify the claimant in writing about the outcome of the claim review within 30 (thirty) calendar days from the date of receipt of the claim.
8.3. If no agreement is reached between the parties and the dispute remains unresolved, the dispute will be transferred to court, where it will be resolved in accordance with the established legal procedures.
8.4. The provisions of the Privacy Policy and the relations between the User and the Administration are governed by the applicable laws.
8.2. The recipient of the claim must notify the claimant in writing about the outcome of the claim review within 30 (thirty) calendar days from the date of receipt of the claim.
8.3. If no agreement is reached between the parties and the dispute remains unresolved, the dispute will be transferred to court, where it will be resolved in accordance with the established legal procedures.
8.4. The provisions of the Privacy Policy and the relations between the User and the Administration are governed by the applicable laws.
Additional Provisions
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9.1. The Administration of the online store reserves the right to make changes to the provisions of this Privacy Policy without obtaining the user's consent.
9.2. The new Privacy Policy takes effect only from the moment it is posted on the website of the online store (unless otherwise specified in the new version of the Privacy Policy).
9.3. Any questions or suggestions regarding this Privacy Policy can be sent via the appropriate section of the website of the online store – contacts.
9.4. The Privacy Policies are posted on the website of the online store.
9.2. The new Privacy Policy takes effect only from the moment it is posted on the website of the online store (unless otherwise specified in the new version of the Privacy Policy).
9.3. Any questions or suggestions regarding this Privacy Policy can be sent via the appropriate section of the website of the online store – contacts.
9.4. The Privacy Policies are posted on the website of the online store.